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[Liobank] - Head of Collection

  • Ho Chi Minh
  • Manager
  • Permanent
  • Bachelor
  • 3 - 4 Years
  • Negotiable
  • Legal Division, Law / Legal Services, Banking, Finance / Investment
  • 30/06/2024

Job Description

  • Lead the soft collections team
  • Layout the policies and processes and take actions to encourage timely payments or defaults
  • Allocation of cases to the team to set collections target, planning and monitoring it regularly
  • Analyze and investigate historical data for a better understanding of consumer behavior
  • Take action for resolving customer issues

Job Requirement

  • The person should have minimum of 3-4 years of relevant collections experience
  • Engineer with analytics skills
  • Excellent written as well as verbal communication skills
  • Ability to manage a team
  • Native level verbal and written communication skills in Vietnamese.
  • Fluent English is a strong plus.

 

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