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[Liobank] Outbound Line Agent

  • Ho Chi Minh (Binh Thanh District)
  • Experienced (Non - Manager)
  • Permanent
  • College
  • 1 - 2 Years
  • Negotiable
  • Customer Service, Personal and Financial Service Division, Banking
  • 01/05/2023

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Job Benefit

  • Insurance
  • Travel opportunities
  • Allowances
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

Handling customers' queries professionally via phone/ email/ chat/ social media.
 Contact customers by phone to advise, support and encourage customers to experience the
product;
 Assist customers to finish onboarding procees
 Inform customers about new features in the mobile application
 Use prepared scenarios to influence customers in using the product and tailor the scenario to
meet the needs of specific customers;
 Provide detailed product information and answer customer inquiries;
 Record customer feedback on products;
 Conduct customer surveys if needed.

Job Requirement

 Minimum education background of college degree.

 Excellent verbal communication skills.

 Professional tone.

 Ability to remain calm under pressure.

 Can speak English

Job tags: [Liobank] [Liobank] Chuyên viên Outbound [Liobank] Outbound Line Specialist [Liobank] Outbound Line Agent

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