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What is a Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

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[Liobank] Outbound Line Agent

  • Ho Chi Minh (Binh Thanh District)
  • Experienced (Non - Manager)
  • Permanent
  • College
  • 1 - 2 Years
  • Negotiable
  • Customer Service, Personal and Financial Service Division, Banking
  • 01/05/2023

Job Benefit

  • Insurance
  • Travel opportunities
  • Allowances
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

Handling customers' queries professionally via phone/ email/ chat/ social media.
 Contact customers by phone to advise, support and encourage customers to experience the
 Assist customers to finish onboarding procees
 Inform customers about new features in the mobile application
 Use prepared scenarios to influence customers in using the product and tailor the scenario to
meet the needs of specific customers;
 Provide detailed product information and answer customer inquiries;
 Record customer feedback on products;
 Conduct customer surveys if needed.

Job Requirement

 Minimum education background of college degree.

 Excellent verbal communication skills.

 Professional tone.

 Ability to remain calm under pressure.

 Can speak English


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